

This issue is caused by signing into the PC with your email address of It can also be caused by leaving the "allow my organization to manage my device" box checked when signing into applications, such as office, using your purdue email.

Once you have the password to your personal Microsoft account, we can proceed with the change. The email should go to your work email allowing you to reset the password of your personal Microsoft account. if the password is not known, do a password reset. Unlinking your personal account is very easy if you know the password to your personal Microsoft account. Then you have a personal email account that is linked to your work email. Then there is not a personal account linked to your work email. If you are unsure if you need to unlink your personal account, try to login here with your work email. The fix is simple: unlink your personal Microsoft account from your work address. Additionally, you may not see the entire list of users in Teams, or may not be able to meet with some (or all) team members. One issue is you may not be able to see all the documents you created in One Drive or view documents that were shared with you. This creates problems as computers and websites are often confused about which account you are logged into and which services and features you have access to.

You have a personal Microsoft account that is using your work email address. If when you log into your company Microsoft account and you see this:
